Hear what your visitors are really asking
Every question is a clue. See the questions people ask most, when they ask them, and what your website doesn’t answer yet, right inside WordPress.
Conversations per day
Most asked
- What are your opening hours? 86
- Do you offer gift cards? 54
- How do I book a class? 41
- Is there parking? 37
- Can I bring my dog? 22
Starter, Growth and Pro
Basics on every plan. Insight from Growth up.
The free Starter plan covers the essentials. Growth and Pro add the deeper view for sites that treat questions as research.
| What you see on the Overview screen | Starter | Growth | Pro |
|---|---|---|---|
| Conversations, messages, last 7 and 30 days | ✓ | ✓ | ✓ |
| Conversations per day (30 days) | ✓ | ✓ | ✓ |
| Most asked questions and recent conversations | ✓ | ✓ | ✓ |
| What the chatbot reads | ✓ | ✓ | ✓ |
| Average answer time, follow-ups, visitors and returning visitors | — | ✓ | ✓ |
| Question trends vs. the previous 30 days | — | ✓ | ✓ |
| Questions it could not answer | — | ✓ | ✓ |
| Pages people chat from and busiest hours | — | ✓ | ✓ |
The content gap loop
Turn unanswered questions into better pages
The questions your chatbot couldn’t answer are a list of pages your visitors wish you had.
Spot the gap
“Questions it could not answer” lists what your site doesn’t cover yet.
Write the answer
Add a page, a paragraph or an FAQ entry in WordPress, as you normally would.
It’s live at once
The chatbot reads the live site, so the new answer is available straight away.
Watch the trend
Question trends show whether a topic is rising or settling down.
Busiest hours
Questions it could not answer
- Do you offer student discounts? 9
- Is the pool heated? 6
- Can I freeze my membership? 4
Know your visitors’ day
Busiest hours, the pages people chat from, and who comes back
Growth and Pro show when questions arrive, which pages start the most conversations and how many visitors return, so you can see where the chat does the most work.
- Usage meter in your accountYour gochatterbot.com dashboard shows replies used this month, with a warning before you reach your limit.
- Everything in WordPressNo separate analytics login for your team.
For your weekly check-in
A five-minute read for your team meeting
Bring the Overview screen to your weekly check-in: what visitors asked most, what the chatbot couldn’t answer, and when questions arrive. It’s an agenda for improving the site, written by your visitors.
Frequently asked questions
Where do I see the analytics?
In your WordPress admin, on the chatbot’s Overview screen. Your gochatterbot.com dashboard also shows how many replies you have used this month.
What is included on the free Starter plan?
Basic analytics: conversation and message counts, conversations per day for the last 30 days, recent conversations, your most asked questions and a summary of the content the chatbot reads.
What do Growth and Pro add?
An Insight section with average answer time, how many conversations had a follow-up question, visitors and returning visitors, question trends compared with the previous 30 days, questions it could not answer, the pages people chat from and your busiest hours.
Is visitor information shared with anyone?
Your conversation records are stored in your own WordPress database. See Conversations & Privacy for what is kept and how to limit it, and our Privacy Policy.
Will I know before I run out of replies?
Yes. Your dashboard shows a usage meter for the month, with a warning as you approach your plan’s limit and when you reach it, and we e-mail you as well.
More WordPress AI chatbot features
All features- AI Content SearchFinds answers in your pages, posts and custom fields
- Grounded AnswersAnswers only from your site, never made up elsewhere
- Source CitationsEvery answer links back to the page it came from
- Document & PDF SearchReads the text inside PDFs in your Media Library
- Customizable Chat WidgetYour colors, words, position and light or dark mode
- WordPress PluginInstall, paste your key and go live in minutes
- Conversations & PrivacyTranscripts, ratings, export, retention and access
Start listening to your visitors
Basic analytics are free on every plan. Growth and Pro add trends, gaps and busiest hours.
Free plan: 1 website and 100 chatbot replies a month.